User support form for TMPGEnc KARMA.. Plus 2 Step 1: Your Information

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Product information

Product name:

Version:

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License serial number:

Host computer information

Operating system:

Processor model:

Memory size:

Hard disk free space:

File system:

CUDA filtering function: Disabled Enabled Not sure

Selected Decoder when the problem occurred:

Selected Encoder when the problem occurred:

Playback system information

Used player when the problem occurred:

If "Other" enter player:

In case of problem occuring with a source file

Software or capture card used to generate the source file:

Input Video format:

If "Other" enter format:

Input Audio format:

If "Other" enter format:

In case of problem occuring with an output file

Output file format:

Your question

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Use this form to contact a Pegasys Inc. Technical Support Service representative for questions regarding TMPGEnc KARMA.. Plus 2.

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