User support form for TMPGEnc Video Mastering Works 7 Step 1: Your Information

How to contact you

Name:

E-mail address:

Retype e-mail:
@

Phone number:

Product information

Product name:

Version:

Language:

License serial number:

Host computer information

Operating system:

Processor model:

CUDA filtering function: Disabled Enabled Not sure

Memory size:

Hard disk free space:

File system:

Playback system used for output checking

Player:
(Software or hardware.)

Edit Mode:

Normal Mode Timeline Mode

Input file source

Software generator:

Capture card or device:

Video format:

Selected Decoder:

If "Other" enter format:

Audio format:

If "Other" enter format:

Color Management Settings:

Output file format

Generic format:

If "Other" enter format:

Audio format:

If "Other" enter format:

Selected encoder:
(MPEG-2, H.264/AVC and H.265/HEVC Output.)

Your question

Question or comment: (3000 characters max.)

[ 3000 characters remaining ]

Direction

Use this form to contact a Pegasys Inc. Technical Support Service representative for questions regarding TMPGEnc Video Mastering Works 7.

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